Privacy Policy

1. Introduction

Raffy's Cuisine ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit raffyscuisine.com or place an order with us.

2. Information We Collect

We collect the following information when you place an order or contact us:

• Name, email address, and phone number
• Delivery address (street, city, state, ZIP code)
• Order details (items, quantities, special instructions)
• Payment information (processed securely by Square — we never store your full card number)
• Catering inquiry details, if you submit our catering form
• Account credentials, if you create a customer account

3. How We Use Your Information

• To process and deliver your orders
• To send order confirmations and status updates
• To respond to catering inquiries and customer support requests
• To calculate delivery fees based on your address
• To improve our menu, service, and website

4. Payment Processing

Payments are processed by Square, Inc. We never see or store your full card number, CVV, or expiration date. Square is PCI-DSS compliant. For details, please review Square's Privacy Notice.

5. Information Sharing

We do not sell your personal information. We share data only with:

• Square — to process your payment
• Email service providers — to send order confirmations
• Delivery personnel — name, address, phone for delivery only
• Law enforcement — when required by law

6. Cookies and Local Storage

We use browser local storage to remember your cart between visits. We do not use third-party advertising or tracking cookies.

7. Data Retention

Order records are retained for tax and accounting purposes (typically 7 years per Texas requirements). You may request deletion of your account and personal information at any time by emailing us.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion (subject to legal retention requirements)
• Opt out of marketing communications at any time

9. Children's Privacy

Our service is not intended for individuals under 13. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

11. Contact Us

For privacy questions or requests, contact us at:

• Email: chefwegotittx@gmail.com
• Phone: (682) 402-3734
• Business: Raffy's Cuisine, Fort Worth, TX